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Patient Information

My Health Record

Now uploading your diagnostic imaging reports to My Health Record

My Health Record is a secure online summary of your health information, allowing you to access and manage your health records.

All our clinics are connected to My Health Record, an Australian Government service that securely stores your key health information in one digital record.

Your My Health Record can include immunisation records, pathology and diagnostic imaging results, prescription and dispensing information, hospital discharge summaries, and other important healthcare documents, making it easier to access and manage your health information in one place.

What is changing from 1 July 2026?

Diagnostic imaging reports will be uploaded to My Health Record. If you do not want a report uploaded, please let our reception staff know before your examination.

Your healthcare providers can access reports as soon as they are uploaded. Most reports become visible to you in My Health Record after a 5-day delay.

This means:

  • Your imaging reports will be automatically shared; 
  • Your healthcare providers can access your results more easily; and 
  • You can view your reports online. 
  • cancel/opt out of having a My Health Record; or
  • request that a particular report not be uploaded.

At this stage, your reports will continue to be sent directly to your referring doctor, who can discuss your results with you. 

If you have any questions, please speak with our reception staff. 

At present, diagnostic imaging reports are uploaded to My Health Record. The images themselves are not uploaded.

Do I already have a My Health Record?

Most Australians already have a My Health Record, unless they chose to opt out. 

If you are new to Australia, a My Health Record will be created for you when you register for Medicare. If you are not eligible for Medicare, you can register for MHR once you have an individual health care identifier.  

Frequently Asked Questions

You can access your record via:
  • Your myGov account and linking My Health Record; or
  • The Express Plus Medicare app; or
  • The healthdirect app.

No. Reports are uploaded automatically under the “sharing by default” system. You do not need to provide additional consent. 

Yes. You have complete control of your health information, and you can opt out of uploading. Speak with our staff before or at the time of your appointment. 

Healthcare providers involved in your care can access your record unless you change your access settings. 

Yes. You can appoint a nominated representative (such as a family member or carer) to help manage your record. 

You can manage who can access your My Health Record through the privacy and access control settings available within My Health Record.

My Health Record has strict privacy and security protections, overseen by the Australian Digital Health Agency. You can enable notifications to be alerted when your record is accessed or updated. 

Yes. You can cancel your My Health Record at any time. This will permanently delete your record. 

Note: Your healthcare providers may still retain copies of your information in their own systems. 

If you notice something unusual: 

  • Check and update your access settings; and 
  • Contact the healthcare provider involved. 

If you believe your record has been accessed without authorisation, contact the My Health Record helpline on 1800 723 471.